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How satkamatk Handles Your Personal Data

Your personal data belongs to you, and we take that seriously. This Privacy Policy sets out exactly what we collect when you open an account, how we store…

Encrypted Data StorageAccount-Level Access ControlsUPI & Paytm Transaction PrivacyRight to Request DeletionIndia-Specific Data Practices

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What This Policy Covers and Where It Applies

satkamatk Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data we collect through satkamatk.com and any associated mobile experience, covering account registration details, payment transaction records (including UPI, Paytm and PhonePe activity), device identifiers, and browsing behaviour on our platform. We process personal data in accordance with applicable data protection

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law in the jurisdictions where access is permitted under local law. If you access our platform from a region where local law restricts or regulates online account services, your eligibility and our data obligations are shaped by that local framework. We do not sell your personal
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data to third parties. Data shared with payment processors — such as UPI rails, Paytm or PhonePe — is limited strictly to what is required to complete your transaction and is governed by those processors' own privacy commitments.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of what we hold, or need to report a concern, our privacy support channels are…

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can locate your record and respond accurately within our stated window.

Live Chat Support Reach our support team directly through the live chat widget on satkamatk.com. For data-specific queries, ask to be connected to the privacy desk and we will escalate your request without delay.

Account Settings Panel Several data controls — including communication preferences and session history — are available directly inside your account settings. Log in, navigate to the privacy section and make changes that take effect immediately.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security Practices

We apply layered security controls across every stage of data handling — from the moment you enter account details to the point your withdrawal is verified.

Data Encryption at Rest and in Transit

All personal data we store is encrypted at rest using AES-256 standards. Data moving between your device and our servers travels over TLS 1.3 connections, so your account credentials and payment references are protected in transit.

Cookie Use and Preferences

We use strictly necessary cookies to keep your session active and analytics cookies to understand how pages are used. You can adjust non-essential cookie preferences through the consent panel accessible in the footer of every page.

Account Security and Login Controls

Two-step verification is available for your account and we recommend enabling it from the security settings panel. Suspicious login attempts from unrecognised devices trigger an automatic email alert to your registered address.

Data Retention Periods

We retain account and transaction data for as long as your account is active and for a period required by applicable financial record-keeping law thereafter. Once that period lapses, data is deleted from active systems and purged from backups.

Who We Share Data With

Your data is shared only with payment processors (UPI networks, Paytm, PhonePe) to execute transactions, with identity verification partners where required by law, and with fraud-prevention services. No data is sold or rented to advertisers.

Requesting Changes to Your Data

You may request to access, correct or delete your personal data at any time by contacting our privacy team via email or live chat. We will confirm receipt, verify your identity, and complete the request within the timeframe set by applicable law.

Your Privacy Questions Answered

Below are the questions we hear most often about data handling on satkamatk. If your question is not covered here, reach out to our privacy support team directly.

We collect your name, date of birth, email address, mobile number and identity documents needed to verify your account. We also log payment references when you transact via UPI, Paytm or PhonePe, and standard device and session data.

Email our privacy team from your registered address with the subject line 'Data Access Request'. Include your account username. We will verify your identity and send a structured copy of your data within the period required by applicable law.

Yes. Contact us via email or live chat to raise a deletion request. We will remove your data from active systems once mandatory retention periods — required by financial record-keeping law — have been satisfied. We confirm completion in writing.

Transaction data is passed only to the payment processor involved in completing your deposit or withdrawal — for example UPI networks, Paytm or PhonePe — and to fraud-prevention services where required. We do not share this data with advertisers or data brokers.

We use essential cookies to maintain your login session and analytics cookies to improve page performance. Non-essential cookies can be switched off using the consent panel in our site footer. Disabling analytics cookies does not affect account functionality.

When you close your account we retain transaction and identity records for the period required by applicable financial law. Once that retention window closes, your data is deleted from active databases and removed from backup archives on their next scheduled cycle.

Reach our privacy desk via the email or live chat channels listed on this page. If you are unsatisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction where local law provides for such escalation.

How satkamatk Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security Practices

Data Encryption at Rest and in Transit

Cookie Use and Preferences

Account Security and Login Controls

Data Retention Periods

Who We Share Data With

Requesting Changes to Your Data

Your Privacy Questions Answered

01 What personal data does satkamatk collect when I open an account?

02 How do I request a copy of the data satkamatk holds on me?

03 Can I ask satkamatk to delete my personal data?

04 Does satkamatk share my UPI or Paytm transaction data with anyone?

05 How does satkamatk use cookies and can I control them?

06 What happens to my data if I close my satkamatk account?

07 Who do I contact if I believe my privacy rights have not been respected?

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